Depression Treatment Centers: Questions to Ask When Calling

Reaching out for help can feel overwhelming. How can you know which program is the right one for you? As you contact facilities, it’s helpful to know what questions to ask. Here are a few to get you started.

image of depressed woman calling depression treatment center1. What type of issues do you treat?

Facilities may treat addiction, mental health, eating disorders, trauma, and many other issues. Sometimes facilities treat more than one or all of these challenges.

2. What levels of care do you provide?

Treatment may be outpatient, intensive outpatient, partial hospitalization, or residential. Outpatient refers to one-on-one therapy with a clinician. Intensive outpatient and partial hospitalization are also performed in an outpatient setting. They are more intensive than individual work and usually involve group as well as individual therapies. Residential treatment includes a range of intensive individual and group therapies while you reside at the facility.

3. How do I know what level of care I need to treat my depression?

Most facilities offer free assessments by phone or at their office. An intake specialist or clinician will make a recommendation for you based upon your current needs. Health insurance, affordability, and your personal preference also contribute to this important decision.

4. What does dual-diagnosis mean?

Dual diagnosis means that one experiences a mental illness and a substance addiction concurrently. A dual-diagnosis facility will treat both issues simultaneously.

5. What are the benefits of residential treatment?

Family, social, and responsibility-related triggers can distract and, sometimes, derail someone in early recovery. Residential treatment offers an opportunity to work more intensively on early recovery in a structured, supportive environment.

6. Is the treatment at your facility personalized to meet my needs?

Each person has their own experiences and challenges, so recovery looks different for everyone. After thorough intake and evaluation, clients work with their lead therapist to design personal goals for early recovery as well as a program of therapies to help you meet those goals.

7. What type of help is available for families?

Many treatment programs offer education and support for loved ones, and some have designated programs just for loved ones. You may also request private family therapy.

8. Do you provide aftercare?

Aftercare is support specifically for those who complete a treatment program. Some treatment programs offer onsite alumni support groups, tele-therapy, or virtual support groups online.

If you or a loved one are in need of treatment for depression, please give us a call. We are here to help.

Haven Hills Recovery – Trauma Informed Care for Women